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Home Ghana News DVLA commissions new top rate carrier centre in Kumasi to raised serve consumers – Life Pulse Daily

Ghana News

DVLA commissions new top rate carrier centre in Kumasi to raised serve consumers – Life Pulse Daily

Editor-in-chiefFebruary 19, 20262 Mins read11

DVLA commissions new top rate carrier centre in Kumasi to raised serve consumers – Life Pulse Daily

DVLA Opens New Premium Service Center in Kumasi to Improve Customer Access

Introduction

The Driver and Vehicle Licensing Authority (DVLA) has officially commissioned a new premium service center in Bantama, Kumasi, marking a significant step toward improving accessibility and efficiency for vehicle owners and drivers across the Ashanti Region. This initiative is part of a broader government effort to enhance public service delivery and reduce reliance on unauthorized intermediaries.

Key Points

The new DVLA center in Bantama, Kumasi, is designed to bring services closer to residents.
The facility is established under a Public-Private Partnership (PPP) with Midcity Auto Service.
Services offered include vehicle registration, license issuance, ownership transfers, and more.
The center features modern technology integrated with DVLA's digital systems for faster processing.
Community outreach programs will extend services to surrounding areas.
The move aims to reduce the influence of middlemen, known locally as "goro boys."

Background

The DVLA has long faced challenges with service accessibility, especially in major urban centers like Kumasi. Citizens often had to travel long distances or rely on unauthorized agents to complete vehicle and licensing transactions. This not only led to inefficiencies but also increased the risk of fraud and exploitation. In response, the government launched the ‘Reset Agenda,’ a policy framework aimed at improving transparency and efficiency in public services.

Analysis

The commissioning of the Bantama center is a strategic move to decentralize DVLA services and bring them closer to the people. By partnering with Midcity Auto Service under a PPP arrangement, the DVLA leverages private sector expertise and resources to expand its reach without overburdening public finances. The integration of modern technology into the facility ensures that services are not only faster but also more reliable and secure.

This initiative also addresses the persistent issue of “goro boys”—unauthorized intermediaries who often charge exorbitant fees and engage in fraudulent activities. By making official services more accessible and user-friendly, the DVLA aims to naturally diminish the influence of these middlemen.

Practical Advice

If you’re a vehicle owner or driver in Kumasi, here’s how you can benefit from the new DVLA center:

– **Visit the Bantama center** for all your DVLA-related transactions, including vehicle registration, license renewal, and ownership transfers.
– **Take advantage of the integrated services**, such as vehicle testing and eye exams, all available under one roof.
– **Stay informed about community outreach programs** that may bring DVLA services closer to your neighborhood.
– **Avoid unauthorized agents** by using official DVLA channels, which are now more accessible than ever.

FAQ

**Q: What services are available at the new Bantama DVLA center?**
A: The center offers a full range of DVLA services, including vehicle registration, ownership transfers, license issuance and renewal, and conversion of foreign licenses.

**Q: How does the new center help reduce the influence of “goro boys”?**
A: By making official services more accessible and efficient, the center reduces the need for unauthorized intermediaries, thereby diminishing their influence.

**Q: Is the Bantama center equipped with modern technology?**
A: Yes, the facility is integrated with DVLA’s digital systems to ensure faster and more efficient service delivery.

**Q: Can I access services if I live in surrounding communities?**
A: Yes, the center plans to conduct community outreach programs to extend services to residents in nearby areas.

Conclusion

The opening of the new DVLA premium service center in Bantama, Kumasi, represents a significant advancement in public service delivery in Ghana. By bringing essential services closer to the people and leveraging modern technology, the DVLA is not only improving efficiency but also promoting transparency and safety on the roads. This initiative sets a positive precedent for future public-private partnerships aimed at enhancing citizen access to government services.