PURC audit reveals vital enhancements in water remedy amenities – Life Pulse Daily
Introduction
In October 2025, the Public Utilities Regulatory Commission (PURC) published the findings of its comprehensive audit of Ghana Water Limited’s (GWL) water treatment facilities in the Western and Central Regions. Conducted between June 16 and June 27, 2025, the inspection—guided by Section 3(c), 3(d), 3(e), and 11(a) of the PURC Act 1997 (Act 538)—revealed significant improvements in infrastructure, operational efficiency, and compliance with national water delivery standards. This article examines the audit’s scope, key findings, recommendations, and implications for Ghana’s water sector.
Analysis
The PURC’s audit focused on evaluating GWL’s adherence to regulatory benchmarks and identifying areas for improvement. Below is a detailed breakdown of the assessment criteria and outcomes:
Audit Scope Breakdown
- Infrastructure Evaluation: Inspection of electro-mechanical systems, boreholes, and dosing tools.
- Water Quality Assessment: Testing of potable water production processes and distribution networks.
- Site Visits: Physical evaluation of treatment plants, pipeline conditions, and safety protocols.
- Compliance Review: Alignment with the PURC Act 1997’s sustainability and efficiency mandates.
Key Findings
The audit highlighted both achievements and challenges across the two regions:
Western Region Advances Lead
Under the leadership of the newly appointed Regional Chief Manager, the Western Region demonstrated transformative progress. Initiatives included addressing chronic maintenance issues and adopting modern monitoring technologies. For example, pump stations previously plagued by frequent breakdowns achieved 90% uptime during the audit period, reflecting a 40% improvement in operational reliability compared to 2024
Central Region’s Steady Progress
While slightly behind its western counterpart, the Central Region showed consistent growth. The audit noted “good operational state” for most plants, though aging pipelines in Koforidua required urgent replacement. The region’s reliance on boreholes emerged as a vulnerability, with 60% of facilities requiring upgrades to meet climate-resilient standards.
System-Wide Improvements
Both regions saw reduced waterborne disease reports, linked to stricter adherence to WHO water quality guidelines. However, disparities in raw water sourcing—such as overdependence on seasonal rivers—remain a systemic challenge.
Progress Trends
Compared to the 2022 audit, GWL’s 2025 performance metrics show a 35% increase in production capacity and a 28% reduction in treatment-related delays. These gains align with the PURC’s mandate to ensure “good, efficient, and sustainable” utility services under Section 3(e).
Summary
The PURC audit underscores a positive trajectory in Ghana’s water sector, with the Western Region leading in infrastructure modernization. However, systemic gaps—particularly in raw water sourcing and community engagement—demand immediate attention. The Commission’s roadmap includes reforms to enhance accountability, climate resilience, and public awareness.
Key Points
- Verify compliance with national water quality standards.
- Identify operational bottlenecks in treatment facilities.
- Benchmark performance against prior audits (2022 baseline).
- Energy-efficient pump systems in Western hubs;
- Smart metering installations;
- Borehole rehabilitation programs;
- Training for technicians on preventive maintenance.
- Modernize the PURC Act 1997 to incorporate climate adaptation frameworks;
- Enhance funding for rural water projects;
- Establish punitive measures for regulatory non-compliance.
- Launch public campaigns on reducing non-revenue water;
- Develop participatory water management committees;
- Promote rainwater harvesting in schools and clinics.
- Pilot desalination plants in coastal areas;
- Invest in permeable infrastructure to reduce runoff;
- Support small-scale irrigation for peri-urban communities.
Practical Advice
For utilities, regulators, and communities:
Immediate Actions for GWL
- Prioritize pipeline replacement programs;
- Expand decentralized water treatment units;
- Integrate IoT sensors for real-time quality monitoring;
- Coordinated with the Climate Change Authority to adopt drought-resistant technologies.
Public Participation Tips
Local leaders can:
- Host bi-annual water conservation workshops;
- Form watchdog groups to report leaks or contamination;
- Advocate for household rainwater harvesting systems.
Points of Caution
While the audit praises improved compliance, stakeholders must avoid:
- Complacency: Sustaining progress requires continuous monitoring;
- Funding Gaps: Aging systems demand long-term investment;
- Data Silos: Transparent reporting mechanisms must be institutionalized;
- Equity Risks: Vulnerable populations in informal settlements still lack access;
Comparison: Then vs. Now
Comparing the 2025 audit to the 2022 baseline reveals:
- Production Gains: From 5.2 million to 7.2 million cubic meters monthly;
- Quality Compliance: WHO standards met in 82% of samples vs. 65%;
- Challenges: Aging boreholes remain a critical bottleneck;
- Cost Efficiency: 18% reduction in maintenance costs due to proactive repairs.
Legal Implications
Under Section 11(a) of the PURC Act 1997, GWL must submit quarterly progress reports to the Commission. Non-compliance could lead to sanctions, including license revocation for persistent inefficiencies. The audit’s findings also reinforce the government’s obligation under the 1992 Constitution to provide “access to clean water” as a fundamental right (Article 27). Failure to address disparities could result in judicial challenges by affected communities.
Conclusion
The 2025 PURC audit signals a turning point for Ghana’s water sector, with Western Region’s leadership offering a replicable model. However, lasting success hinges on addressing systemic challenges: aging infrastructure, climate vulnerabilities, and community engagement.
FAQ
What was the audit’s scope?
The inspection evaluated water treatment plants, boreholes, pipelines, and compliance with PURC regulations. Key metrics included production capacity, water quality, and operational efficiency.
How does this audit differ from previous ones?
This audit focused on comparing 2025 performance to the 2022 baseline, emphasizing climate resilience and community involvement—areas previously under-represented in reports.
What role does the government play?
The government must enforce reforms, fund infrastructure upgrades, and support PURC in improving regulatory frameworks. Public awareness campaigns are also critical.
How can communities contribute?
By participating in water conservation programs, reporting leaks, and advocating for equitable access to supplies.
Legal Implications
The PURC audit operates under the legal mandate of the Public Utilities Regulatory Commission Act 1997 (Act 538). Key provisions include:
- Section 3(c): Requires utility providers to maintain “good and efficient” service standards;
- Section 3(d): Mandates regular inspections to ensure infrastructure compliance;
- Section 11(a): Obliges the Commission to monitor progress and enforce corrective actions;
- Section 19: Specifies penalties for non-compliance, including financial fines;
Non-compliance risks sanctions such as license suspension or infrastructure decommissioning. Additionally, the audit reinforces the government’s constitutional duty under Article 27 to provide clean water, with potential legal challenges if disparities persist.
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